The CBP™ Human Resources Management
Training and Certification program is geared towards the individuals looking to
learn how to manage employees and motivate them - as organizations’ assets- in
today’s business environment so that they can perform better. In this course,
students will be provided with the essential information and skill sets required
to conduct effective HR practices. The CBP™ Human Resources Management
Certification equips the business professionals with the best HRM practices and
develops their roles as per the organization’s mission, statement and vision.
The Certificate in Human Resources
introduces learners to key areas and issues in Human Resource Management and
qualifies the learners to pursue a career certificate in HR, so that they could
further develop HRM themes by studying a variety of approaches and disciplines
to develop an understanding of people’s behaviors at work, and how they have a
strong impact on maximizing the organizational output and aid in achieving the
strategic goals.
By the end of this
course, participants will be able to:
•
Introduction to Human Resources
Management
•
Team building and recruitment process
•
Motivating employees
•
Disciplinary action and legal aspects
•
The importance of performance
evaluation
•
Provide and receive feedback
•
Effective human resources management
strategy
•
Manage health and safety at work
•
Human resources management and public
relations
•
Knowledge of work ethics
- Human Resources Definition
- Human Resources Values
- The value of Assessing Performance
- Assessing Performance
- Developing Yourself and Others
- Personal Development Plan (PDP)
- Personal Development Action Plan
- Overview of the Recruitment Process
- Job Description
- Individual Specification
- Initial Assessment
- Job Analysis
- Recruiting and Selecting Internal Candidates
- Attracting Applicants
- Advertising
- Application Forms and Paperwork
- Shortlisting
- References
- Selection Summary
- Recruitment Interviews
- Effective versus Ineffective Interviews
- Avoiding Unjustifiable Faults
- Preparing for the Interview
- Listening in the Interview
- Interview Questions activity
- Motivating Team Members
- Valuing Staff
- Developing Motivating Styles
- Consulting Teams
- Consultation Process
- Effective Decision Making
- Supporting Team Members to change
- Discipline at Work
- Equality at Work
- Considerations to Laws on Equality
- Dealing with Special Cases
- Managing performance
- Managing by the performance by the line manager
- Value of managing the performance
- Objective evaluation
- Evaluation preparation
- Annual appraisal
- Setting objectives and standards
- Measuring Performance
- Monitoring Performance
- Managing underperformance
- Guidelines for Effective Oral Communication
- Planning
- Key Components to Enhance Oral Communication
- Principles of Effective Speeches
- Active Listening and Observation
- How to Do Human Resources Strategic Planning
- Evaluating Current SHRM
- Developing an HRM Business Plan
- Evaluate Current SHRM
- The New Roles of SHRM
- Organizational Learning Process
- Managing the Employment Relationship
- The New Coaching Role
- The Goal of Human Resource Measures
- Health and Safety Legislations
- Health and Safety Commissions
- Law Sources
- Civil Law and Criminal Law
- Practice Guide Code
- Accidents at the Workplace
- Accident Precaution
- Investigation
- Value of Public Relations
- Role of Public Relations Officer
- The Value of Public Relations
- Personal ethics and business ethics
- Codes of ethics
- Understanding the mission statement
- Conflict of interest
- Legal Aspect of Social Responsibility
- Culture of organization and Individual’s performance
- Culture of Organization and Management styles
- Sub cultures and Internal Policies