Success Skills in Coffee Houses
Accreditation Number: 115358132
This program aims to equip
trainees with a carefully selected set of skills relevant to the 21st century,
which are related to fostering a desire for learning, enhancing motivation for
success, and imparting important skills that align with their characteristics
and job requirements.
By the end of this course, participants will be
able to:
•
Understand the concept
of success skills, their evolution, their components, applications, and their
importance in personal, organizational, and social success.
•
Define The
influences that shape one's personality, sources of acquiring success skills,
and hypotheses for reinforcing them.
•
Understand The
concept of motivation and the difference between motivation and motivators,
distinguishing between intrinsic and acquired motivational factors, and the
importance of motivation for the individual, along with an understanding of
related concepts.
•
Know How to
present oneself and prepare a resume.
•
Realize Barista
skills, types of coffee, machine types, and equipment.
•
Prepare various
types of coffee and how to create designs on coffee.
•
Know Professional
safety methods and equipment safety, customer etiquette, and customer behavior
patterns in coffee houses.
Course Curriculum
- How to Introduce Yourself and Prepare a Professional Resume
- Professional Interview
- Communication Skills
- Persuasion Skills
- Negotiation Skills
- Barista and Types of Coffee
- Types of Machines and Equipment
- Art of Preparing Different Types of Coffee
- Coffee Art
- Professional Safety and Equipment Safety
- Customer Etiquette
- Customer Types in Coffee Houses
Instructor
Super admin
Administrator
Admin of ejaabi
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