Re-engineering Processes and Procedures Manual
Accreditation Number: 115326522
To equip
participants with knowledge of the principles, objectives, and types of
processes. The program explains the concept of BPM, its assumptions,
importance, highlights common errors and challenges in BPM, and covers the BPM
lifecycle. It also defines Business Process Analysis (BPA), its objectives,
challenges, and steps.
By the end of this course, participants will be
able to:
•
Clarify the difference between
Business Process Improvement (BPI) and Business Process Reengineering (BPR).
•
Explain the concept of Business
Process Reengineering (BPR).
•
Explain the concept of Procedure
Simplification.
•
Explain the concept of Business
Process Improvement (BPI), its purpose, challenges, and processes.
Course Curriculum
- Definition, assumptions related to Business Process Management.
- Elements and principles of Business Processes.
- Types of processes and SMART objectives.
- Managing Business Processes.
- Challenges, errors, and the lifecycle.
- Steps and tools for Business Process Analysis.
- Process analysis techniques.
- Process models.
- Process maps - Definition, purpose, types.
- Types of processes and SMART objectives.
- Definition, objectives, challenges.
- Business Process Improvement (BPI).
- Reengineering methodologies and theories.
- Business Process Reengineering (BPR).
- Reasons for the need for procedure simplification.
- Improving work procedures.
- Procedure simplification.
- Benefits of procedure simplification.
- Stages of procedure simplification.
- Guiding criteria for procedure simplification.
- A practical workshop on Business Processes.
- A practical workshop on Business Process Analysis.
- A practical workshop on Business Process Improvement and Reengineering.
- A workshop on Procedure Simplification.
- Exercises and general questions on all the previous topics.
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