The CBP™ Human Resources Management Training and Certification program is geared towards the individuals looking to learn how to manage employees and motivate them - as organizations’ assets- in today’s business environment so that they can perform better. In this course, students will be provided with the essential information and skill sets required to conduct effective HR practices. The CBP™ Human Resources Management Certification equips the business professionals with the best HRM practices and develops their roles as per the organization’s mission, statement and vision.

The Certificate in Human Resources introduces learners to key areas and issues in Human Resource Management and qualifies the learners to pursue a career certificate in HR, so that they could further develop HRM themes by studying a variety of approaches and disciplines to develop an understanding of people’s behaviors at work, and how they have a strong impact on maximizing the organizational output and aid in achieving the strategic goals.

By the end of this course, participants will be able to:

            Introduction to Human Resources Management

            Team building and recruitment process

            Motivating employees

            Disciplinary action and legal aspects

            The importance of performance evaluation

            Provide and receive feedback

            Effective human resources management strategy

            Manage health and safety at work

            Human resources management and public relations

            Knowledge of work ethics

Course Curriculum

10 Lectures
Module 1 - Introduction to Human Resources Management
  • Human Resources Definition
  • Human Resources Values
  • The value of Assessing Performance
  • Assessing Performance
  • Developing Yourself and Others
  • Personal Development Plan (PDP)
  • Personal Development Action Plan
Module 2 - Team Building and Recruitment Process
  • Overview of the Recruitment Process
  • Job Description
  • Individual Specification
  • Initial Assessment
  • Job Analysis
  • Recruiting and Selecting Internal Candidates
  • Attracting Applicants
  • Advertising
  • Application Forms and Paperwork
  • Shortlisting
  • References
  • Selection Summary
  • Recruitment Interviews
  • Effective versus Ineffective Interviews
  • Avoiding Unjustifiable Faults
  • Preparing for the Interview
  • Listening in the Interview
  • Interview Questions activity
Module 3 - Motivating Employees
  • Motivating Team Members
  • Valuing Staff
  • Developing Motivating Styles
  • Consulting Teams
  • Consultation Process
  • Effective Decision Making
  • Supporting Team Members to change
Module 4 - Disciplinary Process and its Legal Aspects
  • Discipline at Work
  • Equality at Work
  • Considerations to Laws on Equality
  • Dealing with Special Cases
Module 5 - The Value of Assessing Performance
  • Managing performance
  • Managing by the performance by the line manager
  • Value of managing the performance
  • Objective evaluation
  • Evaluation preparation
  • Annual appraisal
  • Setting objectives and standards
  • Measuring Performance
  • Monitoring Performance
  • Managing underperformance
Module 6 - Providing and Receiving Feedback
  • Guidelines for Effective Oral Communication
  • Planning
  • Key Components to Enhance Oral Communication
  • Principles of Effective Speeches
  • Active Listening and Observation
Module 7 - Strategic Human Resources Management
  • How to Do Human Resources Strategic Planning
  • Evaluating Current SHRM
  • Developing an HRM Business Plan
  • Evaluate Current SHRM
  • The New Roles of SHRM
  • Organizational Learning Process
  • Managing the Employment Relationship
  • The New Coaching Role
  • The Goal of Human Resource Measures
Module 8 - Managing Health & Safety at Work
  • Health and Safety Legislations
  • Health and Safety Commissions
  • Law Sources
  • Civil Law and Criminal Law
  • Practice Guide Code
  • Accidents at the Workplace
  • Accident Precaution
  • Investigation
Module 9 - HRM and The Public Relations
  • Value of Public Relations
  • Role of Public Relations Officer
  • The Value of Public Relations
Module 10 - Business Ethics Literacy
  • Personal ethics and business ethics
  • Codes of ethics
  • Understanding the mission statement
  • Conflict of interest
  • Legal Aspect of Social Responsibility
  • Culture of organization and Individual’s performance
  • Culture of Organization and Management styles
  • Sub cultures and Internal Policies

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